In September my wife and I finally moved gyms to one that would be on the way home from work. This saved us from driving about a half hour in the wrong direction.
Our billing date was September 15th and I canceled on the 12th and was told that I wouldn’t get charged. Of course I was charged but I had everything written down in my Moleskine.
It rescued me because on the notebook half I had written down in detail who I had talked to and what they said, at what time and obviously the date. I’ve had too much trouble before with sort of thing so I’ve learned my lesson.
I wrote the gym a letter detailing my transactions with all these people plus including a copy of the cancellation letter and the fax receipt saying they received it. The next day I got a calling saying they would refund my money and sorry for the trouble. It’s very hard to argue when you can present a detailed time line.
Here’s a list of other things to write down:
- Canceling anything, write down who you talked to and the time and your cancellation number (This saved me when I canceled DSL and they continued to charge me and didn’t refund the previous month of service, even though it didn’t work)
- Ordering a major item or service
- Bills paid and when you mailed them
- Any inquiries you make about services – write down who told you, what they said and the price quote
If you think of any others, leave them in the comments.
[tags]moleskine, gtd, record keeping, saving money, money[/tags]